Frequently Asked Questions

• Q: What materials are the tumblers made from? A: The tumblers are made from plastic and double-wall stainless steel, with silicone straws. Both materials are durable and BPA-free.
• Q: What are the sizes of the tumblers included in the set? A: The set includes one plastic tumbler with a capacity of fifteen ounces and one stainless steel tumbler with a capacity of twelve ounces.
• Q: How many pieces are in the Zak Designs tumbler set? A: The tumbler set includes three pieces: one plastic tumbler, one stainless steel tumbler, and one additional sipper with a straw.
• Q: How do I use the tumblers for drinks? A: Simply fill the tumbler with your desired beverage and use the silicone straw for drinking. The built-in valve prevents spills even if the tumbler is tipped.
• Q: Are the tumblers suitable for young children? A: Yes, the tumblers are designed for young children transitioning from sippy cups. The silicone straw is soft and easy for them to use.
• Q: Can I use the tumblers for hot beverages? A: No, the tumblers are not designed for hot beverages. The stainless steel tumbler should be hand washed and not microwaved.
• Q: How do I clean the tumblers? A: The plastic tumbler and lids are dishwasher safe, while the stainless steel tumbler should be hand washed to maintain its quality.
• Q: Is the Zak Designs tumbler set BPA-free? A: Yes, the entire tumbler set is BPA-free, ensuring safety for children and daily use.
• Q: What is the best way to store these tumblers? A: Store the tumblers in a dry place, preferably upright to avoid any potential leaks from the straw valve.
• Q: Are these tumblers leak-proof for travel? A: Yes, the tumblers feature a leak-proof design, making them ideal for travel without worrying about spills.
• Q: How do the silicone straws prevent spills? A: The silicone straws have a built-in valve that allows liquid to flow only when drinking, preventing accidental spills when tipped.
• Q: What are the benefits of using stainless steel over plastic? A: Stainless steel provides better insulation for drinks, is more durable, and is often preferred for its sustainability compared to single-use plastics.
• Q: Can I microwave the tumblers? A: No, microwaving the tumblers is not recommended, especially for the stainless steel tumbler.
• Q: What characters are featured on the tumblers? A: The tumblers feature popular PAW Patrol characters, including Chase, Rubble, Marshall, and Skye, making them appealing to kids.
• Q: What is the intended age range for these tumblers? A: The tumblers are suitable for children, especially those transitioning from sippy cups, typically ages three and up.
• Q: What should I do if the tumbler arrives damaged? A: If the tumbler arrives damaged, contact customer support for assistance with returns or exchanges.