Frequently Asked Questions

• Q: What materials is the Willow Go breast pump made of? A: The Willow Go breast pump is made of silicone. This material ensures both comfort and flexibility while using the pump.
• Q: What is the size of the Willow Go breast pump? A: The dimensions of the Willow Go breast pump are nine point five inches in length, five point nine inches in width, and four point nine inches in height. This compact size allows it to fit fully in a bra.
• Q: What is the suction strength of the Willow Go breast pump? A: The Willow Go breast pump features nine levels of hospital-grade suction strength. This allows for customizable pumping experiences tailored to individual needs.
• Q: How do I use the Willow Go breast pump? A: To use the Willow Go breast pump, simply place it inside your bra and press the start button via the app. The app allows you to control suction levels and track output.
• Q: Is the Willow Go breast pump suitable for all breast sizes? A: Yes, the Willow Go breast pump is designed to fit all breast sizes. Its unique design allows it to adapt comfortably within your bra.
• Q: Can I use the Willow Go breast pump on the go? A: Yes, the Willow Go breast pump is portable and cordless. Its rechargeable battery lasts for up to three pumping sessions, making it ideal for use while traveling.
• Q: How do I clean the Willow Go breast pump? A: To clean the Willow Go breast pump, disassemble the components and place them in the dishwasher. Ensure thorough cleaning after each use to maintain hygiene.
• Q: Is the Willow Go breast pump safe for use? A: Yes, the Willow Go breast pump is safe for use. It is designed with high-quality materials and has undergone rigorous testing for safety and effectiveness.
• Q: What are the storage recommendations for the Willow Go breast pump? A: Store the Willow Go breast pump in a cool, dry place when not in use. Ensure all components are clean and dry before storing to prevent bacterial growth.
• Q: How does the Willow Go compare to traditional breast pumps? A: The Willow Go breast pump offers a hands-free experience, unlike traditional pumps. It also features hospital-grade suction and app connectivity for added convenience.
• Q: Is the Willow Go suitable for new moms? A: Yes, the Willow Go is suitable for new moms. Its user-friendly design and app support provide guidance and ease of use for first-time pumpers.
• Q: Can I adjust the suction levels on the Willow Go breast pump? A: Yes, you can adjust the suction levels on the Willow Go breast pump. The app offers nine customizable settings to find the optimal comfort for each user.
• Q: What should I do if my Willow Go breast pump arrives damaged? A: If your Willow Go breast pump arrives damaged, contact customer support immediately. You may be eligible for a replacement under the manufacturer's warranty.
• Q: Does the Willow Go breast pump come with a warranty? A: Yes, the Willow Go breast pump comes with a one-year non-transferable manufacturer's warranty. This warranty is valid for the original purchaser when bought from Willow.
• Q: What if I have additional questions about using the Willow Go breast pump? A: If you have additional questions, refer to the Willow app for guidance and support. You can also connect with experts through the app for personalized assistance.