Frequently Asked Questions

• Q: What are the materials used in the pump seals? A: These pump seals are made from silicone, which is BPA free and made from food-grade materials.
• Q: How many pump diaphragms are included in the package? A: The package includes four pump diaphragms made by Tbuymax.
• Q: Are the pump seals compatible with other brands? A: No, these pump seals are only compatible with the Elvie Wearable Breast Pump and not with Stride pump.
• Q: How do I install the pump diaphragms? A: To install the pump diaphragms, gently remove the old ones and replace them with the new silicone diaphragms, ensuring they fit securely.
• Q: Is this product suitable for all breast pumps? A: No, these pump diaphragms are specifically designed for the Elvie Wearable Breast Pump and are not compatible with other brands.
• Q: How do I clean the pump diaphragms? A: You can clean the pump diaphragms with soapy water and then rinse them thoroughly with clean water. Avoid using hard brushes.
• Q: Are these pump seals safe for use? A: Yes, the pump seals are made from food-grade silicone, which is BPA free, ensuring safety for handling breast milk.
• Q: What should I do if my pump diaphragms arrive damaged? A: If your pump diaphragms arrive damaged, contact the seller for a replacement or return according to their return policy.
• Q: How do I know when to replace the pump seals? A: You should replace the pump seals if you notice reduced suction or any visible wear and tear on the diaphragms.
• Q: Can I use these diaphragms with any other accessories? A: These diaphragms are specifically designed for the Elvie pump accessories and may not fit with other brands.
• Q: What is the warranty on these pump diaphragms? A: Warranty details should be confirmed with the seller, but typically, manufacturers offer a limited warranty on their products.
• Q: How should I store the pump diaphragms? A: Store the pump diaphragms in a clean, dry place away from direct sunlight to maintain their integrity.
• Q: Do the pump seals affect the suction performance? A: Yes, these pump seals are designed to provide the same suction performance as original equipment manufacturer parts.
• Q: Is there any special care needed for the silicone material? A: No special care is needed beyond regular cleaning; just avoid using harsh chemicals or abrasive materials.
• Q: Are these pump diaphragms reusable? A: Yes, these pump diaphragms are reusable as long as they are properly cleaned and maintained.