Frequently Asked Questions

• Q: What materials are used in the Sarfel Baby Winter Mittens? A: The mittens are made of one hundred percent polyester for the shell, inner lining, and a palm made of one hundred percent polyurethane.
• Q: What sizes are available for these toddler mittens? A: The mittens come in four sizes: small for one to two years, medium for two to three years, large for three to four years, and extra-large for five to seven years.
• Q: What is the insulation material used in these mittens? A: The mittens are insulated with Thinsulate, providing warmth even in cold winter conditions.
• Q: How do I ensure the right fit for my child? A: To ensure a proper fit, refer to the size chart and choose based on your child's actual palm size.
• Q: How do I put on these toddler mittens? A: These mittens are designed with separated thumbs and an elastic wrist area for easy access, making them simple to put on.
• Q: Are the mittens waterproof and windproof? A: Yes, the toddler mittens feature a professional three-layer waterproof design to keep hands dry and warm.
• Q: How should I clean the Sarfel Baby Winter Mittens? A: It is recommended to hand wash the mittens with mild soap and air dry them to maintain their waterproof capabilities.
• Q: Are these mittens safe for toddlers? A: Yes, the mittens are designed for toddlers and made from safe materials, ensuring comfort and protection during outdoor play.
• Q: How do I store these mittens when not in use? A: Store the mittens in a cool, dry place away from direct sunlight to preserve their materials and waterproof features.
• Q: Can these mittens be used for skiing or snowboarding? A: Yes, these mittens are specifically designed for outdoor sports like skiing and snowboarding, providing warmth and grip.
• Q: What is the return policy for these mittens? A: The return policy allows for returns within thirty days of purchase if the mittens are unused and in their original packaging.
• Q: What should I do if the mittens arrive damaged? A: If the mittens arrive damaged, please contact customer service within thirty days for a replacement or refund.
• Q: Do these mittens have any anti-slip features? A: Yes, the mittens have a non-slip leather palm that increases grip, making it easier for toddlers to hold objects.
• Q: Are these mittens suitable for all outdoor activities? A: Yes, these mittens are designed for various outdoor activities, including playing in the snow, skiing, and snowboarding.
• Q: Is there an adjustable feature for a better fit? A: Yes, the mittens come with an adjustable band that ensures a secure fit and prevents them from falling off.
• Q: What colors are available for these mittens? A: The Sarfel Baby Winter Mittens are available in navy, providing a classic look for winter wear.