Frequently Asked Questions

• Q: What materials are used in the Duckbill Valve and Silicone Diaphragm? A: The Duckbill Valve and Silicone Diaphragm are made of BPA-free silicone material. This ensures safety and hygiene during use.
• Q: What are the dimensions of the Duckbill Valve and Silicone Diaphragm? A: The Duckbill Valve measures one point ninety-seven inches in length, one point fifty-seven inches in width, and one point ninety-seven inches in height. This compact size makes it easy to handle and install.
• Q: How many pieces are included in this product? A: The product includes six Duckbill Valves and four Silicone Diaphragms. This combination provides ample replacements for continuous use.
• Q: How do I install the Duckbill Valve and Silicone Diaphragm? A: To install, align the Duckbill Valve with the breast pump accurately and press it into place. Ensure proper alignment to avoid leaks and maintain suction.
• Q: Can I use the Duckbill Valve with different breast pump brands? A: Yes, the Duckbill Valve is compatible with various brands like Momcozy, TSRETE, and kmaier. It works with any S9, S10, or S12 wearable breast pump.
• Q: Is the Duckbill Valve easy to clean? A: Yes, the Duckbill Valve is easy to clean. It can be washed with warm soapy water, and boiling water or steam can be used for thorough sanitation.
• Q: How do I store the Duckbill Valve and Silicone Diaphragm? A: Store the Duckbill Valve and Silicone Diaphragm in a cool, dry place away from direct sunlight. This helps maintain their integrity and longevity.
• Q: Are there any safety concerns with using these replacement parts? A: No, the Duckbill Valve and Silicone Diaphragm are made from BPA-free silicone, ensuring they are safe for use. Always follow cleaning and usage instructions for the best results.
• Q: What if the Duckbill Valve does not fit my breast pump? A: If the Duckbill Valve does not fit, double-check compatibility with your breast pump model. If it still does not fit properly, contact customer support for assistance.
• Q: Can I use these parts for extended periods? A: Yes, these replacement parts are designed for regular use. However, inspect them periodically for wear and replace if necessary to maintain performance.
• Q: How do I know if the Duckbill Valve is worn out? A: If you notice decreased suction or milk leakage, it may indicate that the Duckbill Valve is worn out. Regularly inspect and replace as needed.
• Q: Is the silicone diaphragm also BPA-free? A: Yes, the silicone diaphragm is BPA-free as well. This ensures that both components are safe for you and your baby.
• Q: What is the return policy for this product? A: The return policy allows for returns within a specified period if the product is unused and in original packaging. Check the retailer's policy for details.
• Q: Does this product come with a warranty? A: Yes, the product typically comes with a limited warranty. Refer to the manufacturer's guidelines for warranty specifics.
• Q: What should I do if the product arrives damaged? A: If the product arrives damaged, contact customer support immediately to report the issue and initiate a return or replacement process.
• Q: How does the Duckbill Valve compare to original parts? A: The Duckbill Valve offers the same suction capability as original Momcozy parts. It is designed to provide reliable performance without loss of suction.