Frequently Asked Questions

• Q: What materials is the REXREII Frozen Elsa costume made from? A: The costume is made from cotton, satin, and tulle. These materials ensure a comfortable and breathable fit for your little princess.
• Q: What sizes are available for the Frozen Elsa costume? A: The costume is available in girls' sizes three to twelve years. Specifically, this listing is for size seven to eight years.
• Q: What accessories come with the Frozen Elsa costume? A: The costume package includes a dress and an accessories set. The accessories feature a tiara, wand, wig, and gloves.
• Q: How do I wash the Frozen Elsa costume? A: Hand wash the costume separately or with like colors. Use only non-chlorine bleach when needed and cool iron if necessary.
• Q: Is the Frozen Elsa costume suitable for all seasons? A: Yes, this costume is suitable for all seasons, including spring, summer, autumn, and winter. It can be worn for various occasions throughout the year.
• Q: How should I size the Frozen Elsa costume for my child? A: Please check the last image for size details before checkout. It's important to refer to the size chart to ensure a proper fit.
• Q: Can the Frozen Elsa costume be used for Halloween? A: Yes, the costume is perfect for Halloween and other themed parties. It's designed for various occasions, including birthdays and formal events.
• Q: What makes the REXREII Frozen Elsa costume unique? A: The costume features a one-of-a-kind design with a detachable cape and exquisite detailing, including sequins and ruffles. It’s designed to create a stunning Snow Queen look.
• Q: How should I store the Frozen Elsa costume? A: Store the costume in a cool, dry place away from direct sunlight. Ensure it is clean and dry to maintain its quality.
• Q: Is the Frozen Elsa costume safe for children? A: Yes, the costume is made from child-safe materials and designed specifically for girls aged three to twelve years. It adheres to safety standards for children’s apparel.
• Q: What kind of events is the Frozen Elsa costume suitable for? A: The costume is suitable for various events, including birthday parties, Halloween, stage performances, and role play. It's versatile for many celebrations.
• Q: Does the Frozen Elsa costume come with a warranty? A: The product does not come with a specific warranty but offers a satisfaction guarantee. You can contact customer service for any issues.
• Q: What if the Frozen Elsa costume arrives damaged? A: If the costume arrives damaged, please contact customer service immediately. They will assist you in resolving the issue to your satisfaction.
• Q: Can I return the Frozen Elsa costume if it doesn't fit? A: Yes, you can return the costume if it doesn't fit. Make sure to check the return policy for specific instructions.
• Q: What is the color of the Frozen Elsa costume? A: The costume comes in a beautiful blue color, specifically labeled as 'Blue 005.' It reflects the iconic look of the character Elsa.