Frequently Asked Questions

• Q: What is included in the replacement parts package? A: The package includes two replacement suction diaphragms, two valves or duckbills, and one reusable storage case.
• Q: What materials are used in these replacement parts? A: The replacement parts are made from BPA-free materials, ensuring safety for users.
• Q: What are the dimensions of the product packaging? A: The product packaging measures three point thirty-five inches in length, one point ninety-seven inches in width, and zero point ninety-eight inches in height.
• Q: How do I install the replacement diaphragms and valves? A: To install, remove the old diaphragm and valve from your Philips Avent pump, then securely attach the new diaphragm and valve in their place.
• Q: Are these replacement parts suitable for all Avent pumps? A: No, these parts are compatible with specific Philips Avent pumps, including the Single Electric Comfort and Double Electric Comfort Breast Pumps, but not with all models.
• Q: Do I need any special tools to install the replacement parts? A: No, you do not need any special tools; simply use your hands to remove and replace the parts.
• Q: How should I clean the replacement diaphragms and valves? A: You can clean the diaphragms and valves in a dishwasher, as they are dishwasher safe, ensuring easy cleaning.
• Q: How often should I replace the diaphragms and valves? A: It is recommended to replace the diaphragms and valves every few months, or sooner if you notice a decrease in suction power.
• Q: Can I use these parts with a manual Avent pump? A: Yes, the duckbill valve is compatible with the Philips Avent Manual Comfort Breast Pump, but the diaphragm is not.
• Q: What if the replacement parts don’t fit my pump? A: If the parts do not fit, you can return them for a refund or exchange according to the store's return policy.
• Q: Is customer support available if I have issues? A: Yes, Maymom provides customer support to address any issues you may encounter with the product.
• Q: Are these replacement parts safe for my breast pump? A: Yes, the replacement parts are made from BPA-free materials, ensuring they are safe for use with your breast pump.
• Q: What is the warranty on these replacement parts? A: The replacement parts come with a satisfaction guarantee, allowing you to return them for a full refund if you are not satisfied.
• Q: How do I know if my pump needs new diaphragms and valves? A: You should replace the diaphragms and valves if you notice reduced suction power or if they appear worn or damaged.
• Q: Can I store the replacement parts in their case? A: Yes, you can store the replacement parts in the included reusable storage case to keep them organized and protected.