Frequently Asked Questions

• Q: What are the dimensions of the print? A: The print measures eight inches by ten inches. This size fits perfectly in a standard frame for display.
• Q: What material is the print made of? A: The print is made of high-quality paper. It is designed to be durable and maintain vivid colors.
• Q: Is the print personalized? A: Yes, the print is personalized with a photo and the name of the godchild. This makes it a unique keepsake for special occasions.
• Q: How do I customize the print? A: To customize, click the 'Customize Now' button, add the desired name(s) and upload a quality photo. You can preview your gift before ordering.
• Q: Can I frame the print? A: Yes, the print can be framed. It is designed to fit in standard eight inch by ten inch frames for easy display.
• Q: What is the theme of the poem? A: The poem asks the godparents to support and guide the child in their spiritual journey. It expresses love and appreciation for their role.
• Q: How should I care for the print? A: Keep the print in a dry place away from direct sunlight. This will help preserve the colors and quality of the paper.
• Q: Is the print suitable for gifting? A: Yes, it makes a thoughtful gift for godparents. The personalized touch and meaningful poem add sentimental value.
• Q: What if the print arrives damaged? A: If the print arrives damaged, contact customer support for assistance. They can guide you through the return or exchange process.
• Q: Is there a warranty for the print? A: There is no specific warranty mentioned for the print. However, customer support can help with any quality concerns.
• Q: Can I order multiple prints? A: Yes, you can order multiple prints. Just customize each one individually with the respective names and photos.
• Q: What type of ink is used for printing? A: The print is created using durable color ink. This ensures that the colors remain vibrant over time.
• Q: Is this product safe for children? A: Yes, the product is safe for children. It contains no hazardous materials and is made from non-toxic paper.
• Q: How long will it take to receive my print? A: Shipping times may vary, but you can expect to receive your print within a few business days after processing.
• Q: Is the poem copyrighted? A: Yes, the poem is copyrighted from nineteen ninety-one to twenty twenty-five by Patricia E. Veit & Personal Keepsakes, Inc.
• Q: What can I do if I want to change the personalization after ordering? A: If you need to change the personalization after ordering, contact customer support immediately. They can assist you with modifications.