Frequently Asked Questions

• Q: What are the dimensions of the print? A: The print measures eight inches by ten inches. This size is ideal for framing and displaying as a keepsake.
• Q: What material is used for the print? A: The print is produced on high-quality paper. This ensures that the poem and personalization appear sharp and clear.
• Q: Is this print personalized? A: Yes, the print is fully personalized with names and a photo. You can customize it to reflect your unique message.
• Q: How do I personalize the print? A: To personalize, click on the 'Customize Now' button. You will need to add the name(s) and upload a quality photo.
• Q: Can the print be framed? A: Yes, the print fits perfectly in a standard eight by ten inch frame. You can frame it after delivery to enhance its presentation.
• Q: Is the print suitable for both boys and girls? A: Yes, the print is suitable for both godsons and goddaughters. The poem slightly changes depending on whether it's for one or both godparents.
• Q: How should I care for the print? A: To keep the print in good condition, avoid direct sunlight and moisture. Store it in a dry place or frame it for protection.
• Q: Can I return the print if I don't like it? A: Yes, returns are accepted if the print does not meet your expectations. Ensure it is in original condition for a successful return.
• Q: What if the print arrives damaged? A: If the print arrives damaged, contact customer support immediately. They will assist you with a replacement or refund.
• Q: How long does it take to receive the print? A: Typically, it takes a few days for processing and shipping. Delivery times may vary based on your location.
• Q: Is the print a good gift for a baptism? A: Yes, this print makes a wonderful baptism gift. It serves as a meaningful keepsake for the godchild.
• Q: What colors are available for the print? A: The print is available in silver and gold. You can choose the color that best fits your preference.
• Q: Does the print come with a warranty? A: No, this product does not typically come with a warranty. However, customer support is available for assistance.
• Q: Can I see a preview of my print before I order? A: Yes, you can see a preview of your personalized print after entering the name(s) and uploading a photo.
• Q: Is the design created automatically? A: No, the design is not automated. A designer formats your personalization to ensure quality and professionalism.