Frequently Asked Questions

• Q: What material is the breast shield made of? A: The breast shield is made of food-grade silicone. This ensures safety and comfort for both the mother and the baby.
• Q: What are the dimensions of the flange? A: The flange has a diameter of twenty-four millimeters. This size is designed to provide a comfortable fit for most users.
• Q: How many pieces are included with the purchase? A: The product includes two pieces of the flange. This allows for convenient use and replacement.
• Q: How do I use the breast shield with my pump? A: To use the breast shield, attach it securely to your wearable breast pump. Ensure a proper fit to maximize comfort and milk extraction.
• Q: Is the flange suitable for all breast pump models? A: No, the flange is specifically compatible with MomMed and TSRETE S21, S18, and S19 models. It is not an original part.
• Q: How can I tell if the flange size is right for me? A: The right flange size will allow your nipple to move freely without rubbing. If you experience discomfort, consider trying a different size.
• Q: What is the best way to clean the breast shields? A: The breast shields can be cleaned by boiling or soaking in hot water for one to five minutes. It is important to sterilize them before and after each use.
• Q: How often should I replace the breast shields? A: It is recommended to replace the breast shields every one to two months. Regular replacement ensures optimal hygiene and performance.
• Q: Are the breast shields safe for my baby? A: Yes, the breast shields are made without BPA and are safe for use. They are designed to keep your baby's milk fresh.
• Q: Can these flanges be used with other brands of pumps? A: No, these flanges are not compatible with brands outside of MomMed and TSRETE. Always check compatibility before use.
• Q: What if my breast shield arrives damaged? A: If your breast shield arrives damaged, you should contact customer service for assistance. They will guide you through the return process.
• Q: Is there a warranty on the breast shields? A: Yes, the breast shields come with a satisfaction guarantee. If you experience any issues, you can reach out for support.
• Q: Do I need to worry about allergic reactions? A: No, the silicone used is hypoallergenic and safe for most users. However, if you have specific allergies, consult your healthcare provider.
• Q: How do I store the breast shields when not in use? A: Store the breast shields in a clean, dry place away from direct sunlight. Ensure they are completely dry before storage.
• Q: Are there any special instructions for first-time use? A: Yes, make sure to sterilize the breast shields before first use. This ensures they are clean and safe for your baby.