Frequently Asked Questions

• Q: What materials are the N'Ice Caps mittens made of? A: The mittens are made of polyester with a soft sherpa lining for added warmth and comfort.
• Q: What are the dimensions of the mittens? A: The mittens are four point two inches long, one point five inches wide, and two point five inches high.
• Q: What sizes do these mittens come in? A: The mittens are available in sizes for three to six months, six to eighteen months, two to three years, and four to six years.
• Q: How do I put on the mittens? A: The mittens feature elastic in the wrist area for an easy-on fit, making them simple to put on your child's hands.
• Q: Are these mittens suitable for infants? A: Yes, the mittens are designed for infants, especially available in thumbless sizes for three to six months and six to eighteen months.
• Q: How do I care for the mittens? A: To maintain the mittens, hand wash them gently and air dry to preserve the material and shape.
• Q: Are these mittens safe for toddlers? A: Yes, the mittens are designed with safety in mind, featuring a secure fit to prevent them from falling off during play.
• Q: Can I wash these mittens in a washing machine? A: No, it's recommended to hand wash the mittens to avoid damaging the fabric and lining.
• Q: How should I store the mittens when not in use? A: Store the mittens in a cool, dry place, away from direct sunlight, to keep them in good condition.
• Q: What if the mittens don't fit my child? A: If the mittens do not fit, check the sizing chart for the appropriate size or contact customer support for assistance.
• Q: How do these mittens compare to other brands? A: These mittens are specifically designed for warmth and comfort, featuring a unique sherpa lining not found in many other brands.
• Q: Are these mittens waterproof? A: The mittens are water-resistant but not fully waterproof; they are suitable for light moisture.
• Q: Do these mittens come in different colors? A: Yes, the mittens come in a variety of colors and designs, including dinosaurs, trucks, and pink hearts.
• Q: What is the return policy for the mittens? A: The return policy allows for returns within thirty days if the mittens are unused and in original packaging.
• Q: Do these mittens have a warranty? A: Yes, the mittens come with a limited warranty against manufacturing defects for one year.
• Q: What should I do if the mittens arrive damaged? A: If the mittens arrive damaged, contact customer service immediately to arrange for a replacement or refund.