Frequently Asked Questions

• Q: What size are these sneakers? A: These sneakers are size four infant. This size is designed specifically for unisex infants, making it suitable for young children.
• Q: What color options are available for this sneaker? A: The sneaker is available in Infield Clay and Sea Stone colors. These colors provide a stylish look for your little one.
• Q: What material is used in the upper of the sneaker? A: The upper material is synthetic leather. This material offers durability and easy maintenance for active infants.
• Q: What features support my child's first steps? A: The sneaker features flexible construction and a generous toe box. These features help support your child's developing walking skills.
• Q: How does the fit of the sneaker adjust to my child's foot? A: The sneaker has a customizable fit that adjusts to your child's foot shape. This ensures a comfortable and secure fit as they grow.
• Q: Is the sneaker suitable for daily wear? A: Yes, the rubber outsole pods are designed to withstand daily wear and tear. This makes them ideal for active infants who are learning to walk.
• Q: How should I clean these sneakers? A: To clean the sneakers, wipe them down with a damp cloth. Avoid using harsh chemicals to maintain the integrity of the synthetic leather.
• Q: Are these sneakers safe for young children? A: Yes, these sneakers are designed with young children's safety in mind. The materials used are non-toxic and suitable for infants.
• Q: What is the best way to store these sneakers? A: Store the sneakers in a cool, dry place away from direct sunlight. This helps maintain their shape and color.
• Q: Can these sneakers be used for outdoor play? A: Yes, they are suitable for outdoor play. The durable rubber outsole provides traction on various surfaces.
• Q: How do these sneakers compare to other brands? A: These sneakers offer a combination of comfort and style that is hard to beat. New Balance is known for their quality in children's footwear.
• Q: What age group is this sneaker intended for? A: This sneaker is intended for infants, specifically those who are just beginning to walk. It supports their developmental needs.
• Q: What if the sneakers do not fit properly? A: If the sneakers do not fit, you can return them within the return policy timeframe. Ensure they are in original condition for a smooth return.
• Q: Are there any specific sizing recommendations for these sneakers? A: It is recommended to measure your child's foot before purchasing. Refer to the New Balance sizing chart for the best fit.
• Q: What is the return policy for these sneakers? A: The return policy allows for returns within a specified period if the sneakers are unused and in original packaging. Check the retailer's policy for details.
• Q: What if the sneakers arrive damaged? A: If the sneakers arrive damaged, contact customer support immediately for assistance. They will guide you through the return or exchange process.