Frequently Asked Questions

• Q: What is the size of the Nenesupply flange? A: The Nenesupply flange is twenty-four millimeters in size. This size is designed for compatibility with Spectra S1 and S2 breast pumps.
• Q: How many pieces are included in the Nenesupply kit? A: The kit includes ten pieces in total. This consists of two medium twenty-four millimeter flanges, two duckbill valves, two backflow protectors, and two tubing.
• Q: Is the Nenesupply flange BPA free? A: Yes, the Nenesupply flange is BPA free. It complies with EU and USA regulations for materials that come into contact with food.
• Q: How do I use the Nenesupply flange with my breast pump? A: To use the flange, simply attach it to your Spectra S1 or S2 breast pump. Ensure it connects securely to the breast shield and the tubing for effective pumping.
• Q: Can I use the Nenesupply flange with other brands of bottles? A: No, the Nenesupply flange is not compatible with other wide neck bottles. It is specifically designed to work with Spectra and Nenesupply wide mouth bottles.
• Q: Is there a size guide for choosing the right flange? A: Yes, there is a size selection guide available in the product photo. It helps you choose the right size flange based on your needs.
• Q: How do I clean the Nenesupply flange and parts? A: You can clean the Nenesupply flange and parts by placing them on the top rack of the dishwasher. They can also be sterilized with water steam or boiling water.
• Q: Are the Nenesupply parts safe for sterilization? A: Yes, all parts can be safely sterilized. They are designed to endure sterilization methods while complying with safety regulations.
• Q: What should I do if my Nenesupply flange arrives damaged? A: If your flange arrives damaged, you should contact customer support for assistance. They can guide you through the return or replacement process.
• Q: Is the Nenesupply flange suitable for all breast pump users? A: No, the Nenesupply flange is specifically suitable for users of Spectra S1 and S2 breast pumps. It is not compatible with all breast pump brands.
• Q: How do I store the Nenesupply flange when not in use? A: It is recommended to store the Nenesupply flange in a clean, dry place. Avoid exposure to direct sunlight or extreme temperatures.
• Q: Can I interchange Nenesupply parts with Spectra parts? A: Yes, Nenesupply parts are interchangeable and compatible with Spectra flanges, accessories, backflow protectors, valves, and tubing.
• Q: Does the Nenesupply flange come with a warranty? A: Yes, the Nenesupply flange comes with a warranty. You should check the product details for specific warranty terms.
• Q: What is the construction material of the Nenesupply flange? A: The Nenesupply flange is made from materials that are safe for food contact, but specific material details are not provided.
• Q: Is the Nenesupply flange dishwasher safe? A: Yes, the Nenesupply flange is dishwasher safe. It is recommended to place it on the top rack during cleaning.