Frequently Asked Questions

• Q: What size are the Motif Medical Luna Breast Shields? A: The Motif Medical Luna Breast Shields are available in sizes twenty-one millimeters, twenty-four millimeters, twenty-eight millimeters, and thirty-two millimeters.
• Q: How many breast shields are included in the package? A: The package includes two breast shields, specifically sized at twenty-eight millimeters.
• Q: What is the model number of the Luna Breast Shields? A: The model number of the Luna Breast Shields is AAA0013-05.
• Q: Are the breast shields made of safe materials? A: Yes, the breast shields are designed with safety in mind, ensuring comfort and effectiveness during use.
• Q: What is the warranty for the Luna Breast Shields? A: These breast shields come with a ninety-day warranty for components, while the main pump has a two-year warranty.
• Q: How do I use the Luna Breast Shields with the breast pump? A: To use the Luna Breast Shields, simply attach them securely to the Luna Breast Pump following the manufacturer's instructions for optimal performance.
• Q: Are these breast shields suitable for all breast pump users? A: The Luna Breast Shields are specifically designed for use with the Luna Breast Pump, ensuring a proper fit and effective expression.
• Q: How do I know if the twenty-eight millimeter size is right for me? A: To determine if the twenty-eight millimeter size is right for you, consult with a lactation consultant who can help assess your breast shield size for comfort and efficiency.
• Q: Can I switch sizes if the fit isn't right? A: Yes, you can switch to different sizes of Luna Breast Shields, which are available in various sizes to accommodate individual needs.
• Q: What is the best way to clean the breast shields? A: To clean the breast shields, wash them in warm, soapy water and rinse thoroughly. Ensure they are completely dry before storage.
• Q: How should I store the breast shields when not in use? A: Store the breast shields in a clean, dry place away from direct sunlight to maintain their quality and hygiene.
• Q: Are the Luna Breast Shields safe for sensitive skin? A: Yes, the Luna Breast Shields are designed to be gentle on the skin, making them suitable for users with sensitive skin.
• Q: What should I do if my breast shields arrive damaged? A: If your breast shields arrive damaged, contact customer support immediately to initiate a return or exchange under the warranty policy.
• Q: Is there a return policy for the Luna Breast Shields? A: Yes, there is a return policy that allows for returns within a specified period if the product is unused and in its original packaging.
• Q: How do I reach customer support for questions about the product? A: You can reach customer support through the contact information provided on the Motif Medical website for assistance with your product questions.