Frequently Asked Questions

• Q: What material is the Lehoo Castle Toddler Leash made of? A: The Lehoo Castle Toddler Leash is made of soft organic cotton, which is breathable and comfortable for children.
• Q: What is the size of the Lehoo Castle Toddler Leash set? A: The Lehoo Castle Toddler Leash comes as a three-piece set, designed for versatility and convenience.
• Q: What features does the Lehoo Castle Toddler Leash have? A: The leash features a three-in-one design, functioning as a toddler backpack, an anti-lost rope, and a retractable wrist strap.
• Q: How do you use the Lehoo Castle Toddler Leash? A: To use the leash, secure the backpack on your child and connect the anti-lost wrist link to your wrist for safety.
• Q: Is the Lehoo Castle Toddler Leash adjustable? A: Yes, the shoulder and chest straps of the leash are adjustable to ensure a comfortable fit for your child.
• Q: How does the safety feature of the leash work? A: The leash is equipped with a key lock that can only be opened by a key on the parent's wrist, enhancing safety.
• Q: What care instructions should I follow for the Lehoo Castle Toddler Leash? A: To maintain the leash, it is recommended to spot clean it with mild soap and water, avoiding harsh chemicals.
• Q: Is the Lehoo Castle Toddler Leash safe for children? A: Yes, the toddler leash is designed with safety in mind, using materials that are soft and free from hazardous substances.
• Q: How do I store the Lehoo Castle Toddler Leash when not in use? A: You can store the leash by folding it neatly and keeping it in a dry place, away from direct sunlight.
• Q: Can the Lehoo Castle Toddler Leash be used in all seasons? A: Yes, the breathable mesh design makes the leash suitable for use in every season, including summer.
• Q: Is the Lehoo Castle Toddler Leash suitable for children with special needs? A: Yes, the Lehoo Castle Toddler Leash is ideal for children with autism, helping to keep them safe and secure.
• Q: What if my Lehoo Castle Toddler Leash arrives damaged? A: If your leash arrives damaged, you can contact customer support for assistance with returns or exchanges.
• Q: How long is the Lehoo Castle Toddler Leash's anti-lost wrist link? A: The anti-lost wrist link is one point five meters long, providing ample space for your child to explore safely.
• Q: Does the Lehoo Castle Toddler Leash come in different colors? A: Yes, the Lehoo Castle Toddler Leash is available in red, offering an attractive option for parents and children.
• Q: What should I do if the Lehoo Castle Toddler Leash is too tight for my child? A: If the leash is too tight, adjust the shoulder and chest straps for a more comfortable fit for your child.