Frequently Asked Questions

• Q: What material is the graduation cap and gown made from? A: The graduation cap and gown are made of one hundred percent polyester. This material is known for its durability, comfort, and low luster finish.
• Q: What size is the graduation gown in this package? A: The graduation gown in this package is a medium size. It is designed to fit children with a height of three feet nine inches to four feet zero inches.
• Q: What features does the graduation cap have? A: The graduation cap features an elastic band that stretches to fit a head circumference of twenty-five inches. It also includes a color-coordinated six-inch tassel.
• Q: How do I wear the graduation cap and gown? A: To wear the graduation cap and gown, first put on the gown over your clothing. Then, place the cap on your head, ensuring it sits securely.
• Q: Is this graduation gown suitable for my child? A: Yes, this graduation gown is suitable for children who are medium-sized. It fits those who are three feet nine inches to four feet zero inches tall.
• Q: What age group is this graduation package designed for? A: This graduation package is designed for preschool, kindergarten, and elementary students. It caters to young graduates celebrating their achievements.
• Q: How should I clean the graduation cap and gown? A: To clean the graduation cap and gown, it is recommended to hand wash them in cold water. Avoid using bleach to maintain the color and quality.
• Q: Is the graduation gown machine washable? A: No, the graduation gown is not machine washable. Hand washing is advised to preserve its fabric and structure.
• Q: How should I store the graduation cap and gown? A: Store the graduation cap and gown in a cool, dry place. It's best to hang them to prevent wrinkles and damage.
• Q: What if the graduation cap or gown arrives damaged? A: If the graduation cap or gown arrives damaged, you should contact customer support for assistance. They can guide you on the return or exchange process.
• Q: Can I return the graduation package if it doesn't fit? A: Yes, you can return the graduation package if it doesn't fit. Check the return policy for specific guidelines and procedures.
• Q: Does the graduation package include a year date on the tassel? A: No, the graduation package does not include a year date on the tassel. The tassel is color-coordinated but year dates are sold separately.
• Q: Is this graduation gown a toy or costume? A: No, this graduation gown is not a toy or costume. It is a high-quality product meant for actual graduation ceremonies.
• Q: What color is the graduation cap and gown? A: The graduation cap and gown are both black in color. This classic color is traditionally associated with graduation ceremonies.
• Q: What brand makes this graduation cap and gown package? A: This graduation cap and gown package is made by Jostens. They have over one hundred fifteen years of experience in graduation products.