Frequently Asked Questions

• Q: What is the material of the silicone diaphragms? A: The silicone diaphragms are made from food-grade silicone. This ensures they are safe for use with breast milk and BPA-free.
• Q: What are the dimensions of the silicone diaphragm? A: Each silicone diaphragm measures approximately two point thirty-six inches in length, width, and height. This compact size is designed for optimal compatibility.
• Q: How many silicone diaphragms are included in the package? A: The package includes a total of six silicone diaphragms. This provides multiple replacements for extended use.
• Q: How do I install the silicone diaphragm onto my breast pump? A: To install, simply remove the old diaphragm and replace it with the new one by aligning it properly. Ensure it fits securely to maintain the seal.
• Q: Are these diaphragms compatible with other brands of breast pumps? A: No, these diaphragms are specifically compatible with the Momcozy S12 Pro and S9 Pro models. They are not suitable for other breast pump brands.
• Q: Can I use these diaphragms with the Momcozy S9 and S12 wearable breast pumps? A: Yes, these diaphragms can be used with both the Momcozy S9 and S12 wearable breast pumps. They ensure effective sealing for milk collection.
• Q: How should I clean the silicone diaphragms? A: You should clean the silicone diaphragms using warm soapy water and rinse thoroughly. For sterilization, use boiling water or steam at approximately one hundred degrees Celsius.
• Q: Are the diaphragms safe for my baby's milk? A: Yes, the diaphragms are BPA-free, ensuring that they are safe for your baby's milk. This provides peace of mind for parents.
• Q: What is the best way to store the silicone diaphragms? A: Store the silicone diaphragms in a cool, dry place away from direct sunlight. This helps maintain their integrity and performance.
• Q: What should I do if I experience milk leakage? A: If you experience milk leakage, check that the diaphragm is installed correctly. A secure fit is crucial for preventing leaks.
• Q: Are these diaphragms easy to clean? A: Yes, the silicone diaphragms are designed for easy cleaning. Warm soapy water is sufficient for everyday maintenance.
• Q: Can I boil the silicone diaphragms to sterilize them? A: Yes, you can boil the silicone diaphragms to sterilize them. Ensure the water reaches approximately one hundred degrees Celsius for effective sterilization.
• Q: Do the diaphragms come with a warranty? A: Typically, the diaphragms do not come with a warranty. However, it’s advisable to check with the retailer for any specific policies.
• Q: What if my diaphragms arrive damaged? A: If your diaphragms arrive damaged, contact the retailer immediately for a replacement or return. Ensure to provide photographic evidence of the damage.
• Q: Can these diaphragms be used in a dishwasher? A: No, it is not recommended to clean the silicone diaphragms in a dishwasher. Hand washing with warm soapy water is preferred.