Frequently Asked Questions

• Q: What materials are used in the INFANS climbing toys? A: The INFANS climbing toys are made of faux suede and sponge. This combination ensures a soft, durable, and safe playing environment for toddlers.
• Q: What are the dimensions of the ball pit? A: The ball pit measures twenty-four inches long, eighteen inches wide, and twelve inches high. It provides ample space for toddlers to play and explore.
• Q: How heavy is the climbing block set? A: The total weight of the climbing block set is approximately twelve pounds. Each individual piece has a different weight, ensuring easy handling for children.
• Q: How do toddlers use the climbing toys? A: Toddlers can use the climbing toys by climbing, crawling, and sliding on the blocks. This encourages physical coordination, balance, and motor skills development while playing.
• Q: Is this set suitable for children younger than three years old? A: No, this climbing block set is suitable for children aged three years and older. It is designed to ensure safety and support for active toddlers.
• Q: Can the covers of the climbing blocks be washed? A: Yes, the covers are removable and machine washable. This feature makes cleaning easy and helps maintain hygiene for your child.
• Q: How do I store the climbing set when not in use? A: The climbing set can be easily stacked or placed in a designated play area. Ensure it is stored in a dry space to maintain its quality.
• Q: Is the climbing toy safe for children with allergies? A: Yes, the climbing toys are made from skin-friendly, hypoallergenic materials. They are free from harmful substances like BPA and PVC, ensuring safety for children.
• Q: What safety certifications does this product have? A: The INFANS climbing toys are CPSIA and ASTM approved. These certifications confirm that the product meets safety standards for children's toys.
• Q: Can this climbing set be used outdoors? A: No, the climbing set is designed for indoor use only. It is not weather-resistant and should be kept in a dry environment.
• Q: What if my climbing blocks arrive damaged? A: If the climbing blocks arrive damaged, you can contact customer support for assistance. They typically offer a return or replacement policy.
• Q: How long does it take for the climbing blocks to fully expand? A: It takes twenty-four to forty-eight hours for the climbing blocks to fully expand after unpacking. Please be patient before using them.
• Q: Are there any sharp edges on the climbing blocks? A: No, the climbing blocks are designed without sharp edges. This ensures a safe and enjoyable experience for toddlers during play.
• Q: Is the climbing set suitable for group play? A: Yes, the climbing set can accommodate multiple children playing at once. It encourages social interaction and cooperative play among toddlers.
• Q: What is the maximum weight the climbing blocks can support? A: The climbing blocks are designed to support the weight of toddlers safely. However, the specific weight limit is not provided, so supervision is recommended.
• Q: What colors are available for the INFANS climbing set? A: The INFANS climbing set is available in pink and grey. These colors are designed to be visually appealing for children.