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View compareFrequently Asked Questions
- Q: What is the video resolution of the Hugolog security camera? A: The video resolution is two thousand forty by three thousand MP. This high definition ensures clarity for monitoring family and pets.
- Q: Does the camera have night vision capabilities? A: Yes, it features Starlight Color Night Vision. This allows for clear footage in low light conditions.
- Q: What is the maximum storage capacity for the microSD slot? A: The microSD slot supports up to one hundred twenty-eight gigabytes. This allows for ample storage of recorded footage.
- Q: How does the Hugolog camera detect movement? A: It uses advanced AI-powered human and pet detection. This minimizes false alerts and ensures you are notified of actual events.
- Q: Can I communicate through the security camera? A: Yes, it has two-way audio capabilities. This allows you to talk to family members or pets remotely.
- Q: Is the camera easy to set up? A: Yes, the Hugolog camera is designed for simple installation. Follow the included instructions for quick and easy setup.
- Q: What is the best way to clean the camera? A: Gently wipe the camera with a microfiber cloth. Avoid using harsh chemicals to maintain the camera's integrity.
- Q: Does the camera require a constant internet connection? A: Yes, a Wi-Fi connection is necessary for live streaming and notifications. Ensure your network is stable for optimal performance.
- Q: What happens if the camera detects a crying baby? A: The camera sends an instant notification to your smartphone. This allows you to respond quickly when needed.
- Q: Can I share access to the camera with others? A: Yes, you can share access with up to four family members. This feature allows multiple users to monitor the camera simultaneously.
- Q: What kind of cloud storage is offered? A: The camera provides encrypted cloud storage located in the US. This ensures that your video footage is secure and easily accessible.
- Q: Is the camera suitable for outdoor use? A: No, this model is designed for indoor use only. Its features are optimized for monitoring indoor environments.
- Q: How does the camera handle low light conditions? A: It uses a Starlight Sensor to enhance night vision. This feature provides better color details in dark settings.
- Q: What should I do if the camera malfunctions? A: Contact customer support for assistance. They can provide troubleshooting steps or information on warranty service.
- Q: Is the Hugolog camera compatible with smart home devices? A: Yes, it is compatible with Alexa. This allows for voice control and integration with other smart home systems.

