Frequently Asked Questions

• Q: What materials are used in the HIFMGHE Universal Stroller Board? A: The stroller board is made of high-quality, environmentally friendly materials including polypropylene, polyurethane, and ethylene-vinyl acetate.
• Q: What are the dimensions of the stroller board? A: The board measures approximately thirteen point zero seven inches in width and nine point six five inches in length, with a height of thirteen point five eight inches.
• Q: What is the maximum load capacity of the stroller board? A: The maximum load capacity is twenty five kilograms, which is equivalent to fifty five point eleven pounds, making it suitable for children up to seven years old.
• Q: How do I install the stroller board? A: To install the stroller board, attach it to the frames on both sides of the stroller following the included English manual for guidance.
• Q: Can the stroller board accommodate children of all ages? A: The stroller board is designed for children aged three to seven years old, providing a safe and comfortable riding experience.
• Q: Is the seat removable on the stroller board? A: Yes, the stroller board features a two-in-one design with a removable seat, allowing children to either sit or stand while riding.
• Q: How do I clean and maintain the stroller board? A: To keep the stroller board in good condition, wipe it down with a damp cloth and avoid using harsh chemicals that could damage the materials.
• Q: Is the stroller board safe for my child? A: Yes, the stroller board has been designed with safety in mind, featuring a diamond-shaped pattern to increase friction and prevent slipping.
• Q: What should I do if the stroller board arrives damaged? A: If your stroller board arrives damaged, contact customer support immediately for assistance with returns or exchanges.
• Q: Can the stroller board be used with any stroller model? A: The stroller board is compatible with most strollers, including lightweight, three-wheeled, and umbrella strollers, offering versatility.
• Q: How does the height adjustment work on the stroller board? A: The stroller board features a button that allows you to fix the height and adjust the connecting bar for different stroller heights.
• Q: What is the weight of the stroller board? A: The stroller board weighs approximately one point eight five kilograms, which is about four point zero eight pounds, making it lightweight and easy to handle.
• Q: Is the stroller board easy to transport when not in use? A: Yes, the stroller board can be hung on the handle of the stroller with a rope for convenient transportation when not in use.
• Q: Does the stroller board require assembly? A: Yes, some assembly is required before use, and the necessary tools and instructions are included in the package.
• Q: What is the package size for the stroller board? A: The package size for the stroller board is approximately fourteen point seventeen inches by thirteen point seventy-eight inches by three point ninety-four inches.