Frequently Asked Questions

• Q: What are the dimensions of the frame? A: The frame measures four inches by six inches. It is designed as a double frame that can hold two photos.
• Q: What material is the frame made of? A: The frame is made of metal. It features brushed silver attached metal frames with glass fronts and black velour backing.
• Q: How thick is the frame? A: The frame is approximately zero point nine nine inches thick. This allows for a sleek and elegant display.
• Q: How do I personalize this gift? A: You can personalize this gift by inserting a standard four inch by six inch photo. Simply replace the empty frame section with your chosen photo.
• Q: Can I display this frame on a tabletop? A: Yes, this frame is designed for tabletop display. It has a sturdy backing that allows it to stand upright.
• Q: Is the poem included in the product description? A: Yes, the poem is included in the product description. You can read the entire poem before making a purchase.
• Q: How do I care for this frame? A: To care for the frame, wipe it gently with a soft, dry cloth. Avoid using harsh chemicals that may damage the metal finish.
• Q: Is the frame safe for children? A: Yes, the frame is safe for children. There are no hazardous materials or sharp edges that could pose a risk.
• Q: What should I do if the frame arrives damaged? A: If the frame arrives damaged, contact customer support for assistance. They will guide you through the return or replacement process.
• Q: Can I use a larger photo than four by six inches? A: No, the frame is specifically designed for four inch by six inch photos. Larger photos will not fit properly.
• Q: Is this a suitable gift for any occasion? A: Yes, this frame makes a suitable gift for various occasions. It is perfect for birthdays, Christmas, and other celebrations.
• Q: Can I replace the poem with a different one? A: No, the poem is fixed and cannot be replaced. However, you can add a personal photo alongside the poem.
• Q: How do I display the frame securely? A: To display the frame securely, place it on a flat, stable surface. Ensure it is not near the edge to prevent it from falling.
• Q: Is there a warranty on this product? A: Yes, there is a warranty on the product. Check the manufacturer's policy for specific details regarding coverage.
• Q: What makes this frame a keepsake? A: This frame is considered a keepsake due to its sentimental poem and the ability to add a personal photo. It preserves cherished memories.