Frequently Asked Questions

• Q: What is the material of the Ursula costume? A: The costume is primarily made of a blend of fabrics including ninety-five percent nylon, five percent spandex, and features a shiny black polyester skirt.
• Q: What are the dimensions of the packaging? A: The package dimensions are sixteen inches in length, twelve inches in width, and three inches in height.
• Q: What sizes are available for this costume? A: This costume is available in medium, large, extra-large, and two extra-large sizes, accommodating various chest and waist measurements.
• Q: How do I put on the Ursula costume? A: To wear the costume, simply unzip the back zipper, slip it over your child's head, and adjust the attached mesh shirt at the top.
• Q: Is this costume suitable for all body types? A: While designed for tweens, the stretchy fabric allows for a comfortable fit, but please refer to the size chart for specific measurements.
• Q: Can my child wear this costume for extended periods? A: Yes, the costume is designed for comfort and durability, making it suitable for long wear during events like Halloween or themed parties.
• Q: How should I clean the Ursula costume? A: It is recommended to spot clean the costume to maintain its quality and appearance, avoiding machine washing to prevent damage.
• Q: Is the costume safe for children? A: Yes, the costume is made from safe materials and features no hazardous components, making it suitable for children to wear.
• Q: What should I do if the costume gets damaged? A: If the costume arrives damaged, you should contact customer support for assistance with returns or exchanges.
• Q: How do I store the costume when not in use? A: Store the costume in a cool, dry place, ideally hanging it up to avoid wrinkles and preserve the shape of the tentacles.
• Q: Does the costume come with accessories? A: Yes, the costume includes a light-up molded plastic shell charm necklace that adds to the overall authenticity.
• Q: Can the tentacles be adjusted? A: Yes, the tentacles are fiber-filled with inner poseable wire, allowing for some customization in how they are displayed.
• Q: Is there a warranty on this costume? A: Typically, costumes come with a satisfaction guarantee, but specific warranty details can be confirmed with customer support.
• Q: What is the best occasion to wear this costume? A: This costume is perfect for Halloween, costume parties, or themed events, allowing kids to roleplay as the iconic character.
• Q: How does the light-up necklace work? A: The necklace requires two six-volt DC batteries, which are not included, to power the light-up feature.