Frequently Asked Questions

• Q: What materials are used in the Ember Baby Bottle System? A: The Ember Baby Bottle System is made of stainless steel and high-quality nylon, ensuring durability and safety for your baby.
• Q: How many bottles are included in the Ember Baby Bottle System? A: The system includes two six-ounce bottles, making it convenient for feeding routines.
• Q: Is the Ember Baby Bottle System BPA-free? A: Yes, all parts that come into contact with milk or formula are made from BPA-free materials, ensuring safety.
• Q: How do I use the Ember Baby Bottle System for warming? A: Place a bottle on the Smart Warming Puck, slide the Insulating Dome over it, and wait for the magnets to snap into place.
• Q: Can I control the Ember Baby Bottle System with an app? A: Yes, it pairs with the Ember Baby app, allowing you to track warming remotely via Bluetooth technology.
• Q: Are the bottles dishwasher safe? A: Yes, the bottles completely disassemble for easy cleaning and are safe for use in dishwashers on the top rack.
• Q: What is the ideal temperature for warming milk in the Ember Baby Bottle? A: The Ember Baby Bottle heats milk or formula to precisely body temperature every time for consistent feeding.
• Q: Is the Ember Baby Bottle System safe for travel? A: Yes, the Smart Warming Puck holds two six-ounce heating cycles when fully charged, making it ideal for feeding on the go.
• Q: Can I use the Ember Baby Bottle System in the microwave? A: No, the system should never be put in the microwave as it is designed as an all-in-one bottle and warmer.
• Q: What age is the Ember Baby Bottle System suitable for? A: The Ember Baby Bottle System is suitable for infants and toddlers, making it a versatile feeding solution.
• Q: How do I clean the Ember Baby Bottle System? A: Disassemble the bottles and clean them with warm soapy water or place them in the dishwasher for easy cleaning.
• Q: What should I do if the Ember Baby Bottle arrives damaged? A: Contact customer support immediately to report any damage and discuss return or replacement options.
• Q: Does the Ember Baby Bottle System come with a warranty? A: Yes, the Ember Baby Bottle System comes with a manufacturer's warranty, covering defects in materials and workmanship.
• Q: How long does the Smart Warming Puck battery last? A: The Smart Warming Puck can hold two six-ounce heating cycles when fully charged, making it efficient for multiple feedings.
• Q: Are the nipples included with the Ember Baby Bottle System safe for babies? A: Yes, the nipples are made from silicone, which is safe and comfortable for babies during feeding.