Frequently Asked Questions

• Q: What material are the Elk and Friends plates made of? A: The plates are made of high-quality porcelain. Porcelain is non-porous, ensuring that it doesn't absorb bacteria or odors.
• Q: What are the dimensions of the Elk and Friends plates? A: Each plate measures seven point eight inches in width and seven point eight inches in length, with a height of one inch.
• Q: Are the plates dishwasher and microwave safe? A: Yes, the plates are both dishwasher and microwave safe. You do not need to remove the silicone sleeve when using them.
• Q: How do I use the divided plates for my child? A: Simply place the food in the divided sections of the plate. The high walls help children scoop their food easily with a spoon or fork.
• Q: Can these plates be used for older children as well? A: Yes, these plates are suitable for all ages. The design is versatile, making them enjoyable for toddlers and older kids alike.
• Q: Are the silicone sleeves removable? A: No, the silicone sleeves are designed to stay on during use. They provide slip resistance and protect the plates.
• Q: How do I clean the Elk and Friends plates? A: You can clean the plates easily in the dishwasher or by hand. The non-porous surface resists stains and is easy to wipe down.
• Q: Are the plates safe for my child to use? A: Yes, the plates are completely safe for children. They are BPA, phthalate, and PVC free, ensuring a safe eating experience.
• Q: What should I do if my plate arrives damaged? A: If your plate arrives damaged, contact customer support for assistance. They will guide you through the return or exchange process.
• Q: Is there a suction version of these plates available? A: Yes, there is a version with a suction sleeve that allows the plate to stick to surfaces, preventing spills.
• Q: Can the plates be used for hot foods? A: Yes, the porcelain material is safe for hot foods and can withstand high temperatures in the microwave.
• Q: How do the silicone sleeves help during mealtime? A: The silicone sleeves provide a slip-resistant grip, which helps keep the plates in place and reduces mess during eating.
• Q: Are the colors of the plates vibrant? A: Yes, the plates come in vibrant colors including green, orange, blue, and yellow, making mealtime fun for kids.
• Q: Do the plates retain odors after washing? A: No, the non-porous porcelain material does not retain odors, ensuring food tastes fresh with no lingering smells.
• Q: What is the weight of each plate? A: Each plate is lightweight, making it easy for children to handle during mealtime without any strain.