Frequently Asked Questions

• Q: What material are the Elk and Friends plates made of? A: The Elk and Friends plates are made of high-quality porcelain. Porcelain is non-porous, ensuring no absorption of smells, stains, or germs.
• Q: How large are the plates in this pack? A: Each plate in the pack measures six point seven inches. This size is ideal for toddlers and little kids with smaller appetites.
• Q: Are these plates safe for microwave use? A: Yes, these plates are microwave safe. They can withstand high temperatures without warping or damaging.
• Q: How do I use the Elk and Friends plates for my toddler? A: Simply place your toddler's meal on the divided sections of the plate. The high walls help support self-feeding, making it easier for little hands to scoop food.
• Q: Are these plates suitable for older kids? A: Yes, these plates are designed for all ages. The high walls and divided sections are beneficial for both toddlers and older kids.
• Q: Can I put these plates in the dishwasher? A: Yes, the plates are dishwasher safe. This feature makes cleaning up after meals quick and easy.
• Q: How do I ensure the plates last a long time? A: To maintain the plates, avoid using abrasive cleaners or scrubbers. Hand wash or use a gentle cycle in the dishwasher.
• Q: Are the Elk and Friends plates environmentally friendly? A: Yes, they are made with environmentally friendly materials. The brand focuses on creating safe products for children and the planet.
• Q: Do these plates have any harmful materials? A: No, the plates do not contain any hazardous materials. They are independently tested to meet safety standards.
• Q: How do these plates compare to plastic options? A: Unlike plastic, porcelain does not absorb smells or stains. This makes porcelain plates a healthier choice for serving food.
• Q: What should I do if a plate arrives damaged? A: If a plate arrives damaged, contact customer support for assistance. They can guide you through the return or exchange process.
• Q: Is there a warranty on the Elk and Friends plates? A: Yes, they come with a warranty against manufacturing defects. Please check the packaging for specific warranty details.
• Q: What if my child doesn't like using these plates? A: If your child is hesitant, try introducing the plates during fun mealtime activities. The divided sections can make meals more engaging.
• Q: Are these plates suitable for outdoor use? A: Yes, these plates can be used outdoors as long as they are not exposed to extreme conditions. They are durable and designed for regular use.
• Q: How many plates come in a pack? A: Each pack contains two plates. This allows for convenient meal times, especially when dining with siblings or friends.
• Q: Can I return the plates if they don't meet my expectations? A: Yes, you can return the plates as per the store's return policy. Make sure to keep the original packaging for a smooth return process.