Frequently Asked Questions

• Q: What materials are the Cupkin reusable cups made from? A: The Cupkin reusable cups are made from stainless steel. This material ensures durability and resistance to chipping and fading.
• Q: What is the size of each Cupkin tumbler? A: Each Cupkin tumbler holds twelve ounces of liquid. This size is perfect for kids' drinks like water, juice, or smoothies.
• Q: Are the lids and straws included with the cups? A: Yes, each set includes two lids and two reusable silicone straws. This makes it a complete package for kids' beverages.
• Q: How do I clean the stainless steel cups? A: To clean the stainless steel cups, hand wash them with mild soap. Dishwashing is not recommended as it could damage the cups.
• Q: Can the lids and straws be washed in the dishwasher? A: Yes, the lids and silicone straws are dishwasher safe. You can clean them in the dishwasher for convenience.
• Q: Are the Cupkin cups safe for children? A: Yes, the Cupkin cups are BPA free and tested for safety. They contain no phthalates or chemical toxins, making them safe for kids.
• Q: What age group are these cups suitable for? A: These cups are suitable for children of all ages. They are designed specifically for kids and are ideal for various drinks.
• Q: How do I ensure the cups stay in good condition? A: To maintain the cups, avoid using them in the dishwasher and store them in a safe place. Hand washing is recommended.
• Q: Are the colors of the cups customizable? A: No, the current offering includes a set in blue and green. Custom colors are not available at this time.
• Q: What makes these cups different from other kids' cups? A: Unlike other cups, these are made from high-quality stainless steel with a powder-coated finish, making them more durable and resistant to wear.
• Q: Is there a warranty for the Cupkin cups? A: Yes, Cupkin offers a warranty against manufacturing defects. Please check the packaging for specific details on the warranty.
• Q: What should I do if my Cupkin tumbler arrives damaged? A: If your tumbler arrives damaged, contact customer support immediately for assistance with returns or replacements.
• Q: Can I use these cups for hot beverages? A: Yes, the stainless steel construction allows for hot beverages. However, be cautious as the cup may become hot to the touch.
• Q: How do I store the Cupkin cups when not in use? A: Store the Cupkin cups in a dry place, ideally upright to prevent any moisture buildup. Ensure they are clean and dry before storage.
• Q: Are the Cupkin cups eco-friendly? A: Yes, using reusable stainless steel cups helps reduce disposable waste. They are an eco-friendly alternative for kids' drinks.
• Q: Can adults use the Cupkin cups too? A: Yes, while designed for kids, adults can use the Cupkin cups for drinks as well. They are versatile and functional for all ages.