Frequently Asked Questions

• Q: What are the dimensions of the ornament? A: The ornament measures four inches round and seven inches tall. This size makes it perfect for hanging on any Christmas tree.
• Q: What materials are used in the ornament? A: The ornament is made from clear shatterproof material. It is filled with twigs and sprigs, making it both decorative and durable.
• Q: Is the paint used on the ornament safe for children? A: Yes, the paint is non-toxic and child-safe. This ensures that it is safe for kids to use during holiday crafting.
• Q: How do I personalize the ornament? A: You can personalize the ornament by using the included pen to write a message. The secure screw-on cap allows for easy access to the message holder.
• Q: Can I use the ornament for purposes other than displaying a handprint? A: Yes, the ornament can also hold money or a personalized letter. This makes it a versatile keepsake for various occasions.
• Q: What is included in the ornament kit? A: The kit includes a sponge, pen, ribbon, and instructions. These components help you create a beautiful personalized ornament.
• Q: How do I clean the ornament if it gets dirty? A: To clean the ornament, gently wipe it with a damp cloth. Avoid using harsh chemicals to protect the shatterproof material.
• Q: Is the ornament suitable for outdoor use? A: No, the ornament is designed for indoor use only. Keeping it indoors will help preserve its appearance and integrity.
• Q: Can the ornament break easily? A: No, the ornament is shatterproof, which makes it highly durable. This feature is especially important for families with young children.
• Q: Is this ornament suitable for all ages? A: Yes, the ornament is suitable for all ages. It’s a fun and engaging activity for kids and adults alike during the holiday season.
• Q: What holiday is this ornament ideal for? A: This ornament is ideal for Christmas. It adds a festive touch to holiday decorations and makes for a cherished keepsake.
• Q: How should I store the ornament when not in use? A: Store the ornament in a cool, dry place in its original packaging. This will help prevent any damage during the off-season.
• Q: What if the ornament arrives damaged? A: If the ornament arrives damaged, please contact customer service for assistance. They can guide you through the return or exchange process.
• Q: Is there a warranty on the ornament? A: Yes, the ornament typically comes with a manufacturer's warranty. Check the packaging or contact customer service for specific details.
• Q: How do I ensure the ornament stays in good condition? A: To keep the ornament in good condition, handle it gently and avoid exposure to extreme temperatures. Regularly check for any signs of wear.