Frequently Asked Questions

• Q: What material are the mittens made of? A: The mittens are made of high-quality fuzzy fleece materials. This ensures they are naturally warm and slightly water-resistant.
• Q: What sizes are available for the mittens? A: The mittens are available in three sizes: small for six to eighteen months, medium for two to three years, and large for four to six years.
• Q: What colors do these mittens come in? A: The mittens are available in five vibrant colors, including orange coral. Other patterns feature playful designs like dinosaurs and snowmen.
• Q: How do I care for the mittens? A: You should hand wash the mittens and tumble dry them on low. There is no need to iron them, which simplifies maintenance.
• Q: Are the mittens waterproof? A: Yes, these mittens are waterproof. They are designed to block cold air and keep your child's hands warm during winter activities.
• Q: How should I put these mittens on my child? A: To put the mittens on your child, simply slide their hands into the openings. The unique design with ligatures helps keep them securely in place.
• Q: Are these mittens suitable for outdoor activities? A: Yes, these mittens are perfect for outdoor activities. They are especially great for snowball fights, ice skating, and building snowmen.
• Q: Can these mittens be used for everyday wear? A: Yes, the mittens are ideal for daily wear. They provide warmth and comfort for various everyday activities during cold weather.
• Q: How do I ensure the mittens last longer? A: To ensure longevity, avoid harsh washing methods and follow the care instructions. Hand washing and low tumble drying are recommended.
• Q: What if the mittens arrive damaged? A: If the mittens arrive damaged, you can contact customer service for assistance. They will guide you through the return or exchange process.
• Q: Is there a warranty for these mittens? A: Yes, there is a warranty for these mittens. Please check the product details for specific terms and conditions related to the warranty.
• Q: What should I do if the mittens don't fit? A: If the mittens don't fit, you can exchange them for a different size. Contact customer service to initiate the exchange process.
• Q: Are these mittens safe for sensitive skin? A: Yes, these mittens are designed with polar fleece that is soft and skin-friendly. They are particularly suitable for sensitive baby skin.
• Q: Do the mittens require special storage? A: No, the mittens do not require special storage. Just keep them in a dry place away from direct sunlight when not in use.
• Q: How long does delivery usually take? A: Normal delivery time via USPS is between seven to fifteen working days. Expedited shipping by DHL typically takes about five working days.