Frequently Asked Questions

• Q: What materials are the duckbill valves and silicone membranes made of? A: The duckbill valves and silicone membranes are made from food-grade silicone. This ensures they are safe for use with breast milk.
• Q: How many pieces are included in the set? A: The set includes eight duckbill valves and four silicone membranes. This provides ample replacements for your breast pump.
• Q: Is the product BPA free? A: Yes, the product is BPA free. This ensures that it is safe for your baby's health when using the breast pump.
• Q: How do I install the duckbill valves on the pump? A: To install the duckbill valves, simply remove the old valves and press the new ones into place until they fit securely. Ensure a tight seal for optimal suction.
• Q: Can I use these parts with other breast pump models? A: No, these parts are specifically designed for the Momcozy M5 breast pump. Using them with other models may not provide the same performance.
• Q: What is the suction capability of these replacement parts? A: These replacement parts provide the same suction as original equipment manufacturer parts. This ensures effective milk expression.
• Q: How do I clean the duckbill valves and silicone membranes? A: You can clean them using soapy water and rinse thoroughly. Avoid using hard brushes to prevent damage to the silicone.
• Q: Are these parts safe to use in a dishwasher? A: No, it is not recommended to use a dishwasher. Hand washing with soapy water is the best method to maintain their integrity.
• Q: What should I do if my parts arrive damaged? A: If your parts arrive damaged, please contact customer service immediately. They will assist you with a replacement or return process.
• Q: Is there a warranty on these replacement parts? A: Yes, there is a warranty available. Please refer to the product packaging for specific warranty details.
• Q: Can I use these parts while traveling? A: Yes, these parts are travel-friendly. They can be easily packed in your bag for convenient use while on the go.
• Q: How should I store the duckbill valves when not in use? A: Store the duckbill valves in a cool, dry place. Keep them sealed in their retail packaging for best protection.
• Q: Are these parts suitable for all breast pumps? A: No, they are specifically compatible with the Momcozy M5 breast pump. Other models may not fit properly.
• Q: Can I buy these parts separately? A: Yes, you can purchase these parts separately if you need replacements. Check with retailers for availability.
• Q: What if I have more questions about the product? A: For any additional questions, feel free to contact the customer service team. They are available to assist you with any inquiries.