Frequently Asked Questions

• Q: What material are the duckbill valves made of? A: The duckbill valves are made of silicone. This material is BPA free, safe, and soft, ensuring peace of mind for mothers.
• Q: What are the dimensions of each duckbill valve? A: Each duckbill valve measures approximately two point seventeen inches in length and two point seventeen inches in width. The height of each valve is about one point eighteen inches.
• Q: How many duckbill valves come in a package? A: The package includes six duckbill valves. This six pack ensures you have enough replacements for regular use.
• Q: How do I install the duckbill valves on my pump? A: To install, simply remove the old valve and replace it with a new one by aligning it properly. Ensure it is securely attached to prevent leaks.
• Q: Are these valves compatible with other breast pumps? A: No, these valves are specifically designed for the S9, S12, S9Pro, and S12Pro wearable breast pumps. They may not fit other models.
• Q: How often should I replace the duckbill valves? A: It is recommended to replace the duckbill valves every two to three months. Regular replacement ensures optimal performance and prevents issues like back-flow.
• Q: Can I sanitize the duckbill valves? A: Yes, you can sanitize the valves. They can be cleaned using warm soapy water, boiling water, or microwave-steam bags for effective sterilization.
• Q: Are these duckbill valves safe for my baby? A: Yes, the duckbill valves are BPA free and made of safe silicone material. This ensures they are safe for use with breast milk.
• Q: How should I clean the duckbill valves after use? A: After each use, wash the duckbill valves with warm soapy water and rinse well with clean water. Proper cleaning is essential for hygiene.
• Q: What should I do if my duckbill valve is deformed? A: If your duckbill valve is deformed, it is advised to replace it immediately. Deformed valves can cause sucking failure or fluid leakage.
• Q: Can I use these valves in a microwave? A: Yes, you can safely sanitize these valves in the microwave using steam bags. Ensure they are properly cleaned before sanitizing.
• Q: How do I ensure my duckbill valves last longer? A: To extend the life of your duckbill valves, avoid exposure to extreme temperatures and replace them regularly as recommended.
• Q: Do the valves come with a warranty? A: Yes, the duckbill valves come with a limited warranty. Please check the manufacturer's guidelines for specific warranty details.
• Q: What if my package arrives damaged? A: If your package arrives damaged, please contact customer support immediately for assistance with returns or replacements.
• Q: Are these valves odorless? A: Yes, the silicone material used for these valves is odorless. This ensures that no unwanted smells affect your breast milk.