Frequently Asked Questions

• Q: What materials are used in the silicone duckbill valve and diaphragm? A: The silicone duckbill valve and diaphragm are made of food-grade silicone. This material is BPA-free, ensuring safety for both mothers and babies.
• Q: What are the dimensions of the silicone duckbill valve and diaphragm? A: The silicone duckbill valve and diaphragm each measure two point nine five inches in length and two point nine five inches in width. The height of each piece is one point one eight inches.
• Q: How many pieces are included in this product? A: This product includes five silicone duckbill valves and four silicone diaphragms. This ample supply meets the needs of new mothers for effective pumping.
• Q: How do I use the silicone duckbill valve and diaphragm? A: To use, simply attach the duckbill valve and diaphragm to your compatible breast pump. Make sure they are securely fitted to maintain a proper seal during pumping.
• Q: Are the silicone duckbill valve and diaphragm compatible with other breast pumps? A: No, they are specifically designed to be compatible with Momcozy S9, S12, S9Pro, and S12Pro breast pumps. Using them with other models may not ensure optimal performance.
• Q: Can I use these parts if I am a first-time user? A: Yes, these parts are suitable for first-time users. They are designed to be user-friendly and effective for anyone using compatible breast pumps.
• Q: How do I clean and maintain the silicone duckbill valve and diaphragm? A: Clean the valves and diaphragms with warm soapy water after each use. They can also be sanitized using boiling water or microwave-steam bags for better hygiene.
• Q: How often should I replace the silicone duckbill valve and diaphragm? A: It is recommended to replace the silicone duckbill valve and diaphragm every two to three months. Regular replacement ensures optimal performance and hygiene.
• Q: Is this product safe for my baby? A: Yes, the materials used are food-grade silicone and BPA-free, making them safe for contact with breast milk. Your baby's health and safety are prioritized.
• Q: How should I store these silicone parts when not in use? A: Store the silicone duckbill valves and diaphragms in a clean, dry place. Keeping them in a protective bag can help prevent loss or damage when not in use.
• Q: What if I encounter a problem with my purchase? A: If you have any issues with your purchase, you can contact customer support for assistance. They will respond within twenty-four hours to help resolve your concerns.
• Q: Is this product suitable for traveling moms? A: Yes, the lightweight design makes these parts easy to carry, making them ideal for traveling mothers. They fit conveniently in diaper bags or purses.
• Q: Can the duckbill valve prevent milk backflow? A: Yes, the silicone duckbill valve is designed to prevent backflow of breast milk during pumping. This feature ensures effective and hygienic pumping.
• Q: Do these parts provide comfort during use? A: Yes, the soft-touch silicone material provides comfort during pumping. It promotes effective milk expression without causing irritation or discomfort.
• Q: Are these parts easy to install on the breast pump? A: Yes, the silicone duckbill valve and diaphragm are designed for easy installation. Simply attach them to the designated parts of your compatible breast pump.
• Q: What is the warranty on this product? A: The product typically comes with a satisfaction guarantee. Please check the specific warranty details provided by the manufacturer for more information.