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View compareFrequently Asked Questions
- Q: What is the video quality of the Petcube Cam 360? A: The Petcube Cam 360 offers 1080p full HD video quality for clear live streaming.
- Q: How does the night vision feature work? A: The camera automatically switches to night vision in low light conditions, allowing visibility up to 30 feet.
- Q: Can I communicate with my pet through the camera? A: Yes, the Petcube Cam 360 features two-way audio, allowing you to talk to your pet and listen to their responses.
- Q: What is the coverage area of the camera? A: The camera provides a 360-degree view with pan-tilt rotation for full-room coverage.
- Q: Does the camera have any privacy features? A: Yes, the Petcube Cam 360 includes a privacy mode feature that physically blocks the lens view through the app.
- Q: What kind of alerts does the camera provide? A: The camera offers motion and sound detection alerts, notifying you of any activity at home.
- Q: Is there a subscription service available? A: Yes, the Petcube Care subscription service provides additional features like AI-tailored real-time alerts and the ability to replay up to 90 days of recorded footage.
- Q: How do I set up the Petcube Cam 360? A: Setup is easy: download the Petcube app, plug the camera into a power outlet, and connect it to a 2.4 GHz WiFi network.
- Q: Can I zoom in on the video feed? A: Yes, the Petcube Cam 360 has an 8x digital zoom feature for better detail.
- Q: What should I do if the camera is not connecting to WiFi? A: Ensure that you are using a 2.4 GHz network, as the camera does not support 5 GHz WiFi connections.