Frequently Asked Questions

• Q: What are the dimensions of the Exergen Temporal Artery Thermometer? A: The thermometer measures one inch in length, two point zero one inches in width, and four point zero two inches in height. This compact size makes it easy to handle and store.
• Q: What is the model number of this thermometer? A: The model number of this thermometer is two thousand C. This designation identifies the specific version you are purchasing.
• Q: What type of battery does the thermometer use? A: This thermometer requires a nine volt battery for operation. It is recommended to use Polaroid nine volt batteries for optimal performance.
• Q: How do you use the Exergen Temporal Artery Thermometer? A: To use the thermometer, gently stroke it across the forehead to capture the naturally emitted heat. The thermometer will beep and display the temperature on the screen.
• Q: Is this thermometer suitable for newborns? A: Yes, this thermometer is suitable for newborns. It is designed for accuracy across all ages, making it safe for infants and children.
• Q: Can I use this thermometer on a sleeping baby? A: Yes, you can use this thermometer on a sleeping baby. Its gentle forehead scan feature allows for temperature checks without disturbing the child.
• Q: How do I clean the Exergen Temporal Artery Thermometer? A: To clean the thermometer, use a soft, damp cloth to wipe the surface. Avoid using harsh chemicals to ensure the device remains in good condition.
• Q: Is the thermometer water-resistant? A: No, the Exergen Temporal Artery Thermometer is not water-resistant. It should be kept dry and stored in a safe place to prevent damage.
• Q: What should I do if the thermometer does not turn on? A: If the thermometer does not turn on, check the battery to ensure it is installed correctly or replace it with a new nine volt battery.
• Q: Does this thermometer come with a warranty? A: Yes, this thermometer comes with a manufacturer's warranty. Check the packaging for specific warranty details and duration.
• Q: How accurate is the Exergen Temporal Artery Thermometer? A: The thermometer is clinically proven to provide accurate temperature readings supported by over eighty clinical studies. It is trusted by healthcare professionals.
• Q: Is it safe to use on children with ear infections? A: Yes, it is safe to use on children with ear infections. The forehead scan feature eliminates the need for ear insertion, making it a gentle option.
• Q: What color is the Exergen Temporal Artery Thermometer? A: The thermometer is primarily white in color. This neutral color makes it suitable for any household.
• Q: How many temperature readings can the thermometer store? A: The thermometer can store up to eight temperature readings in its memory. This feature helps track temperature changes over time.
• Q: Is this thermometer suitable for adults? A: Yes, this thermometer is suitable for adults as well. It provides accurate readings for all ages, making it ideal for family use.