Frequently Asked Questions

• Q: What are the dimensions of the Cybex EOS 2-in-1 Stroller? A: The stroller measures thirty-seven point four inches in length, twenty-three point six inches in width, and forty-four point three inches in height. This compact size makes it easy to maneuver in various environments.
• Q: What material is the Cybex EOS Stroller made from? A: The Cybex EOS Stroller is primarily made from aluminum. This lightweight material ensures durability while keeping the stroller easy to handle.
• Q: What is the weight capacity of the shopping basket? A: The shopping basket can hold a maximum of eleven pounds. This spacious design allows you to carry all your essentials for outings with your baby.
• Q: How does the 2-in-1 seat unit function? A: The seat unit easily converts from lay-flat carriage mode for infants to a reversible toddler seat. This flexibility allows parents to adapt the stroller as their child grows.
• Q: Can I use an infant car seat with the Cybex EOS? A: Yes, the stroller is travel system ready and can accommodate any award-winning CYBEX infant car seat. This feature provides added convenience for parents.
• Q: How do I convert the stroller from carriage mode to seat mode? A: To convert the stroller, simply adjust the seat unit using the built-in mechanism. No extra components are needed, making the transition quick and straightforward.
• Q: How should I clean the Cybex EOS Stroller? A: To clean the stroller, use a damp cloth with mild soap to wipe down the frame and fabric. Regular cleaning helps maintain hygiene for your baby.
• Q: Is the Cybex EOS Stroller safe for my newborn? A: Yes, the stroller features a lay-flat carriage mode that is designed for newborns. This mode ensures a safe and comfortable position for your baby.
• Q: What should I do if the stroller arrives damaged? A: In the event of a damaged stroller upon arrival, contact customer support for assistance with a replacement or refund. Ensure you keep all packaging for the return process.
• Q: What are the five modes of use for the Cybex EOS Stroller? A: The stroller can be configured into five modes: front-facing carriage mode, rear-facing carriage mode, front-facing seat mode, rear-facing seat mode, and travel system mode. This versatility meets various parenting needs.
• Q: Is there a warranty for the Cybex EOS Stroller? A: Yes, the stroller typically comes with a manufacturer's warranty. Check the documentation for specific warranty details and duration.
• Q: Can I attach other brands of infant car seats to the Cybex EOS Stroller? A: No, the Cybex EOS is designed specifically for CYBEX infant car seats. Using other brands may compromise safety and functionality.
• Q: How do I store the Cybex EOS Stroller when not in use? A: When not in use, fold the stroller and store it in a dry place, preferably indoors. This helps protect it from weather elements and prolongs its lifespan.
• Q: Is the stroller suitable for all-terrain use? A: Yes, the Cybex EOS features all-terrain wheels and front wheel suspension, making it suitable for various surfaces. This design enhances stability and comfort during walks.
• Q: Does the stroller have any safety features? A: Yes, the Cybex EOS comes equipped with safety harnesses and a sturdy frame. These features ensure your child is secure while using the stroller.