Frequently Asked Questions

• Q: What are the ingredients in Dove Baby Skin Care Bundle? A: The Dove Baby Skin Care Bundle contains colloidal oatmeal, prebiotic moisture, and skin-natural nutrients. These ingredients are specifically formulated to soothe and nourish baby’s sensitive skin.
• Q: How big are the products in this bundle? A: The Dove Derma Care Soothing Wash is thirteen ounces, while the Dove Eczema Care Soothing Cream is five point one ounces. Together, they provide a complete skin care solution for babies.
• Q: Is the packaging environmentally friendly? A: Yes, the packaging of this baby lotion is made from one hundred percent recycled plastic bottles. Dove is committed to reducing plastic waste.
• Q: How do I use the Dove Baby Skin Care Bundle? A: To use, apply the Dove Derma Care Soothing Wash during bath time to cleanse the skin. After drying, apply the Dove Eczema Care Soothing Cream to moisturize and protect.
• Q: Is this baby skin care suitable for newborns? A: Yes, the products are suitable for newborns, as well as older infants, toddlers, and young kids. The formulas are gentle and safe for delicate skin.
• Q: Can I use this product on my baby's face? A: Yes, the formulations are gentle enough for use on your baby's face. However, it’s always best to do a patch test first.
• Q: How should I store the Dove Baby Skin Care Bundle? A: Store the products in a cool, dry place away from direct sunlight. Ensure the caps are tightly closed after each use to maintain product integrity.
• Q: Is Dove Baby Skin Care Bundle hypoallergenic? A: Yes, both products in the bundle are hypoallergenic and fragrance-free. They have been dermatologist-tested for safety on sensitive skin.
• Q: How long does the Dove Eczema Care Soothing Cream last? A: The shelf life of the Dove Eczema Care Soothing Cream is typically around twenty-four months if unopened. Once opened, use within six months for best results.
• Q: What if my baby has a reaction to the products? A: If your baby experiences any irritation or allergic reaction, discontinue use immediately and consult a pediatrician. It’s important to monitor any new product introduced to their skin.
• Q: Are there any harmful chemicals in these products? A: No, the Dove Baby Skin Care Bundle is free from dyes, sulfates, parabens, phthalates, and fragrances. It is formulated with the safety of babies in mind.
• Q: Can I use these products for my child's eczema? A: Yes, the Dove Eczema Care Soothing Cream is specifically formulated to help restore the skin moisture barrier for eczema-prone skin. It is designed to soothe and protect.
• Q: How do I know if this product is right for my baby? A: If your baby has sensitive skin or is prone to eczema, this product is a great choice. Consult with your pediatrician for personalized advice based on your baby's needs.
• Q: Is this product tested on animals? A: Dove is committed to ending animal testing and does not test its products on animals. The formulations are dermatologically and pediatrician tested for safety.
• Q: What should I do if the product arrives damaged? A: If your product arrives damaged, contact customer support immediately for assistance with returns or exchanges. Keep all packaging for proof.