Frequently Asked Questions

• Q: What are the main ingredients in Balmex Diaper Rash Cream? A: The main ingredient is twenty percent zinc oxide, which creates a protective barrier. It also contains botanicals like Evening Primrose and Vitamin E to soothe sensitive skin.
• Q: How much product is included in this package? A: This package contains two ounces of diaper rash cream in each tube. It comes as a two-pack, totaling four ounces of product.
• Q: What are the dimensions of the Balmex Diaper Rash Cream packaging? A: The packaging dimensions are six point eighty-one inches in length, two point fifty-two inches in width, and one point sixty-nine inches in height.
• Q: How do I apply Balmex Diaper Rash Cream? A: To apply, squeeze a small amount onto your fingers and spread it gently over the affected area. It glides on smoothly for easy application during diaper changes.
• Q: Is Balmex suitable for all skin types? A: Yes, Balmex is formulated to be gentle and is suitable for all skin types, including sensitive baby skin. It is free from harsh chemicals and fragrances.
• Q: Can I use Balmex on my baby’s face? A: No, Balmex is specifically designed for diaper rash and should not be used on the face. It is intended for application on the diaper area only.
• Q: How should I store Balmex Diaper Rash Cream? A: Store Balmex at room temperature, away from direct sunlight and heat. Ensure the cap is tightly closed when not in use to maintain product integrity.
• Q: Does Balmex have an expiration date? A: Yes, Balmex has an expiration date printed on the packaging. It's important to check this date and not use the cream after it has expired.
• Q: Is Balmex safe for newborns? A: Yes, Balmex is safe for use on newborns. It is specially formulated to be gentle for delicate skin and is free from harmful chemicals.
• Q: How often can I use Balmex on my baby? A: You can use Balmex as often as needed, particularly during diaper changes. It helps soothe and protect the skin from irritation.
• Q: What makes Balmex different from other diaper rash creams? A: Balmex contains twenty percent zinc oxide and is infused with soothing botanicals, setting it apart from other creams that may not have the same ingredients.
• Q: Can I return Balmex if I don't like it? A: Yes, you can return Balmex if you're not satisfied, provided you adhere to the retailer's return policy. Keep the original packaging for a smoother return process.
• Q: What should I do if my baby has a reaction to Balmex? A: If your baby shows signs of an allergic reaction, such as redness or irritation, discontinue use immediately and consult a pediatrician for further guidance.
• Q: Is Balmex tested for safety? A: Yes, Balmex is formulated and tested for safety on sensitive skin. It is designed to be free from harsh chemicals, ensuring it is gentle for babies.
• Q: How does Balmex help prevent diaper rash? A: Balmex prevents diaper rash by creating a protective barrier that shields the skin from moisture and friction. This helps keep the diaper area dry and irritation-free.