Frequently Asked Questions

• Q: What material is the flange insert made of? A: The flange insert is made of silicone. This material is BPA free, safe, soft, and odorless.
• Q: What size is the flange insert? A: The flange insert is nineteen millimeters in size. It is designed to fit breast shields that are twenty-four millimeters.
• Q: How many flange inserts are included in the package? A: The package includes two flange inserts. Both inserts are transparent and designed for easy use.
• Q: How do I use the flange insert with my breast pump? A: To use the flange insert, simply replace the twenty-four millimeter flange with the nineteen millimeter insert. Ensure it fits snugly to prevent discomfort.
• Q: Is the flange insert suitable for all breast pumps? A: Yes, the flange insert is compatible with S9, S12, S9Pro, and S12Pro breast pumps. It can also fit almost any milk collector that uses twenty-four millimeter shields.
• Q: Can I use this flange insert if I experience nipple swelling? A: Yes, using the correct size flange insert can help prevent nipple swelling. It is recommended to ensure your nipple does not rub or feel squished inside the insert.
• Q: How do I clean the flange insert? A: You can clean the flange insert by washing it with warm soapy water. It can also be sanitized with steam, boiling water, or microwave-steam bags.
• Q: Is the flange insert safe for my baby? A: Yes, the flange insert is BPA free and made from safe materials. All components that contact breast milk are designed with safety in mind.
• Q: Can I sterilize the flange insert? A: Yes, the flange insert can be sterilized. You can use boiling water, steam, or microwave-steam bags for sanitation.
• Q: How do I store the flange insert? A: Store the flange insert in a clean, dry place. Ensure it is free from contaminants and avoid exposure to direct sunlight.
• Q: What should I do if the flange insert arrives damaged? A: If the flange insert arrives damaged, please contact customer support. They will assist you with returns or replacements within twenty-four hours.
• Q: Is the flange insert easy to install? A: Yes, the flange insert is designed for easy installation. Simply remove the existing flange and replace it with the new insert.
• Q: Is this flange insert suitable for first-time moms? A: Yes, this flange insert is suitable for first-time moms. It helps provide comfort and efficiency during pumping sessions.
• Q: What if the flange insert doesn't fit my breast pump? A: If the flange insert doesn't fit, check for compatibility with your breast pump model. Contact support for further assistance if needed.
• Q: Can I use the flange insert while pumping at work? A: Yes, you can use the flange insert while pumping at work. It is designed to enhance comfort and efficiency, making it practical for various settings.