Frequently Asked Questions

• Q: What are the dimensions of the replacement valves? A: The replacement valves measure four point seventy-two inches in length, two point thirty-six inches in width, and zero point five inches in height. These compact dimensions make them easy to store and transport.
• Q: How many replacement valves are included in the package? A: The package includes two replacement duckbill valves. This allows you to keep one at home and one at work or have an extra on hand.
• Q: Are the valves compatible with all Luna Breast Pumps? A: Yes, the valves are compatible with both the old and new designs of the Luna and Luna with Battery Breast Pumps. This ensures versatility for users of different models.
• Q: How do I install the replacement valves? A: To install the valves, simply attach them to the underside of the breast shield. Ensure they are securely fitted to provide a proper seal during pumping.
• Q: Can I use these valves if I have the older Luna Breast Pump model? A: Yes, these valves are designed to work with both the older and newer models of the Luna Breast Pump. They provide an effective seal for milk flow.
• Q: Is there a warranty for the replacement valves? A: Yes, all Motif Breast Pumps come with a two-year manufacturer’s warranty for the main pump and a ninety-day warranty for the components, including the valves.
• Q: How do I clean the replacement valves? A: You should clean the valves with warm soapy water after each use. Ensure they are thoroughly rinsed and air-dried before storing or reusing.
• Q: What is the best way to store the replacement valves? A: Store the replacement valves in a clean, dry place. It's advisable to keep them in a sealed container to prevent contamination.
• Q: Are these valves safe for breast pump hygiene? A: Yes, the replacement valves are designed with hygiene in mind. Regular cleaning and proper storage will help maintain their safety and functionality.
• Q: Can I use the valves if they look worn out? A: No, it is not recommended to use worn or damaged valves. Replace them to ensure proper milk flow and maintain hygiene.
• Q: How can I tell if the valves need replacing? A: You should replace the valves if you notice any visible damage, reduced suction, or if they no longer provide a secure seal. Regular checks can help ensure optimal performance.
• Q: Are these replacement valves suitable for all breast sizes? A: Yes, the valves are designed to fit securely on the breast shield, making them suitable for various breast sizes. Proper fitting ensures effective milk flow.
• Q: Is there a recommended lifespan for these valves? A: While the valves can last several months with proper care, it is advisable to replace them every few months or as needed to ensure optimal performance.
• Q: What materials are the replacement valves made from? A: The replacement valves are made from durable materials designed to withstand regular use while providing an effective seal during pumping.
• Q: What should I do if the valves arrive damaged? A: If the valves arrive damaged, you should contact customer support for assistance. They can guide you through the return or replacement process.